Refund policy

Because products are made to order, we do not accept general returns or sizing-related returns. 

Cancellation Policy

All of our products are made to order, especially for you. If you wish to cancel or amend your order, please use the link provided in your confirmation email. You can edit your order at any time before it goes to production. After an order has started production, we typically cannot cancel it.


Refund Policy

Because products are made to order, we cannot issue refunds, returns, or exchanges for orders due to sizing or preference concerns. For order items with quality concerns, we may refund or replace the item at our discretion. Orders are non-refundable unless they meet these requirements and you provide support with a photograph demonstrating the quality issue. For customers in the EU, we follow the EU guidelines for required return policies.

PayPal: Any refunds processed will show back up in your PayPal account balance within 24 business hours.

Credit Card: Any refunds processed via your credit/debit card will show back up in your bank account within 7 to 10 business days, depending on your bank.